All About Us


The Beginning

Pets Go Raw is manufactured in Cranbrook, B.C. by Top Hand Supplies Ltd. The Lauries started the business by making food for their Shiba Inu dogs. When one of our show dog’s began a raw food diet, we were so impressed by his coat and condition that we decided to change his diet to frozen, raw food and there is where it started.

We began researching and experimenting with raw food in our home. We wanted a product we could feed to both our mature dogs and the young puppies on weaning. When we settled on a recipe, we bought a small grinder and started bagging by hand. As friends and acquaintances saw our dogs, they wanted to change their diet as well, so we started producing in our kitchen during evenings and weekends. We quickly needed to expand.

We incorporated the company and sold shares to raise working capital. We moved operations to a building in Cranbrook in January 2004.


Evolving Our Process

We began by grinding the product in a large grinder and then used a mixer-grinder to mix the product. We packaged in bread loaf tins putting the product in by hand and freezing. Next, the pans were emptied and the frozen loaves were put into bags. This was extremely labour intensive and not very satisfactory.

We later obtained a water-hydraulic sausage stuffer that we loaded by hand. We stuffed large diameter sausages, froze them and cut them to approximate weight. This worked reasonably well, but it was hard to produce sausages that were even in diameter, and the saw had to constantly be adjusted to cut patties to size. At this point, we purchased a bowl-cutter, which is similar to a huge mixer with very sharp cutting blades. This machine replaced the mixer-grinder and made for a more uniform product. We also started using a sausage stuffer that was semi-automatic.

While it worked better, the sausages were still inconsistent, hand tied and required cutting with a saw. In 2012 we bought more viable machinery, including a good grinder, a bowl-cutter, an automatic sausage stuffer and a semi-automatic clipper that staples the sausages. In 2016 we replaced the one-stage grinder with an automatic three-stage grinder. To handle the increased production from the new grinder, we retired our small bowl-cutter and replaced it with one that handles double the product.

Our packaging also has evolved. Our products are cut to size (1/2 pound and 1/4 pound) and either shrink wrapped with double wrapping or offered in bulk boxes with a box liner. As well we offer a 5 pound sausage for people who want this option.


About the Owners

Stu sold the company to Sherin in November of 2014 and has since retired. Sherin and her fantastic crew continue to produce a great product to help promote pet health. We are moving forward to give you the very best pet food possible.

We are committed to producing a top-quality product for a reasonable price. When you are in Cranbrook, B.C., visit us, tour our plant and see how our product is made. We are very proud of our staff and facilities and love to show them off.

Keep your pets healthy and happy with great food.


Testimonials


December is usually a happy time of year.. this year we were consumed and worried about Bella our pet Lab she wasn’t herself and was having digestive issues We had taken Bella to 3 veterinarians getting different opinions and no answers. She was given many tests, X-rays, blood work and was on various medications all without any real diagnosis. It was very costly and Bella just wasn’t getting better. The symptoms of diarrhea were getting worse after taking different medications and yes expensive specialty dog food like Veterinary Prescription were tried with no improvement. We were frustrated and as a last effort attempt I decided to try Pets go Raw I had no idea of what feeding Raw was about .. I called Judy Snowdon at Shadowbar Kennels and after lengthy conversations I decided to put Bella on Pets go Raw … amazingly she loved the dinners and immediately we noticed how much better her bowel movements were, her coat was shiny, she was just a happy dog her tail was wagging it was great .. We immediately noticed her poop was a lot less also … it was the best decision we have done for our pet Bella I feel it saved her life for sure I would recommend Pets Go Raw to pet owners who love and want the best for their pet:))))

Sincerely Janice

Again, I just wanted to say you guys have an awesome product. My dog goes nuts whenever its meal time!

Tim V.

Thank you, thank you, thank you! It’s been a couple of weeks since our 5th birthday Pawty and we finally have all the numbers tallied. With your help we were able to raise over $4,000!!! S.A.I.N.T.S, West Coast Dog Rescue and PV SPCA were the beneficiaries of these donations and also want to say thank you. Without your donations or help we would not have been able to do this. Please accept our deepest gratitude. Together we do make a difference!

Sincerely, The Bone and Biscuit Cloverdale Team, Andrea, Jen, Tracy, Karen, Emily, Jolene and of course Bauer and Hector.

Good Morning,
I wanted to submit a testimonial for this amazing product, as I can’t believe how our dogs are doing. We have a Jack Russell and a West Highland Terrier (2 white dogs), and they are prone to having skins problems. Our Jack Russell is 12 years old, and I have tried a multitude of different dog food products, but she was always itchy, scratching, and biting, and licking herself, and in the end she was losing her fur. It was so bad, she could barely sit still. We started feeding Pets go Raw in November 2016, and we saw almost instant results, her fur started growing back, and it is silky soft (she always had coarse fur), her skin turned pink, instead of red, and she is able to have restful sleep, instead of jumping around all day/night long. Our Westie was itchy, licked his paws incessantly, and bit at himself (backside, paws) constantly. He also smelled yeasty (Frito feet), and we had to put a cone on his head to keep him from damaging his skin or we had to take him to the Vet for antibiotics and anti-itching shots. We started feeding our Westie Pets Go Raw at the same time as our Jack Russell, and almost immediately his fur started growing back (he was losing hair on his backside), and he is so soft and silky. His skin also turned pink instead of red, and he barely scratches himself now. We no longer have to put a cone on to keep him from scratching/biting himself. Our dogs are happy and healthy now. They also drink less water, and the number of poops has gone down significantly.

Thank-You Pets Go Raw for giving us our dogs back!

I decided to try Pets Go Raw, after my Pomsky, had a high liver enzyme count on a blood test. We thought the raw food might be easier to digest and therefore easier on his liver. In less than 2 months, he had another blood test, that showed his liver enzymes back to normal and I have noticed a big change in his energy level. He loves the food, which is a bonus! We will never go back to kibble!”

August 2016

I would love to share my experience with having switch over my 6 month old French Bulldog. Ever since he was 2 months it was a struggle to figure out why he was throwing up and using the bathroom up to 8 times daily. I figured it was the kibble diet, I had him on three different kinds of food that our Vet suggested, However, it was only making him gassy and anxious to always use the potty. I than went to The Bone and Biscuit, and asked for a solution… They educated me on the raw food diet! Which was a blessing, and has helped out my little guy!! he has gone from 8 x daily to 2 x daily with the potty. I have also noticed that he is much happier and his coat shines!!! Thank you for making this product, and thanks for making it affordable.

Happy Customer!!!!!!!

My little guys are thriving on your food, and I have seen massive changes in my 14-year old who has been treated for the last 5 years for severe liver problems, and then developed a massive systemic yeast problem that has damaged substantial areas of skin…. a constant battle and a very odorous dog. Today… after 6 months on your food, his blood work is wonderful with no signs of liver problems, he has lost weight and gained energy, his yeast infection seems almost under control and his skin is clearing and he no longer smells of yeast and bacterial infections. His quality of life has improved beyond description.

I am a convert!!!!

Hey, I just wanted to send an email out about how much our dogs LOVE Pets Go Raw. We have 2 Brittany Spaniels and it has done wonders for them. There Coats are Beautiful. They are Maintaining a better weight and are so excited to get fed every day. Oh and our back yard has way less dog poop!! I just want to thank you for such a wonderful product!!!


We’ve fed raw to our kennel dogs the last few years, but we just started feeding exclusively raw to a couple litters of our pups this past month, starting from 3.5 weeks onward.
WHAT A DIFFERENCE! We had the misfortune of running low on raw the last few days, and had to transition the litters back to ~50% kibble. What a mess. I forgot how awful feeding kibble to puppies was. I’m doing three times as much scooping and pressure washing. If you guys ever encounter breeders (like us) who are a little unsure of feeding raw to young puppies, I hope you challenge them to try it with one litter. I know that we’ll never be able to go back. 😉

-Carleton and Valina Aug 2014

Hi. I want to thank you for your wonderful product. We have 6 dogs and 4 cats all on your product that we purchase at Growlies in Langford on Vancouver Island. Our animals are extremely happy and healthy and we find it easy to feed. We refer you to everyone. Keep up the great work.

-Michelle

We just wanted to write and thank you for all your help, our furry baby Lola is loving it (her food). We are thoroughly impressed with your customer service and care you took to remedy our situation.

Sincerely J, W, and Lola

Hi!
I just wanted to send an e-mail to thank you for your fantastic affordable Raw food! I have two large dogs(85lbs and 70lbs) and I feed them raw exclusively. Your products make it affordable for me and the quality is fantastic.

I recently got a new kitten and I will try to get her on to raw too.

Thank you very much!

B M

I have 2 boxers with very high metabolisms and I’m using 4lbs of your food/day, we started on it in August 2013 and I am thrilled with the difference in my dogs!! I’ve always fed them top quality kibble but from day 1 my male has had tummy issues, which is fairly common in boxers, I could never get consistent firm stool from him, it would stay firm for a couple of weeks and then back to cow patties; also it was torture trying to get him to eat so he was always underweight. I am so happy to see him excited to eat at every single meal, nice firm stool and so much less of it, also he no longer can clear a room with his gas!! They are both much happier dogs since I made the switch so THANK YOU!!!

K.L.

Hi there,
I just wanted to share this. I have a Yorkie, he will be 3 in December. He “was” the fussiest pup on the planet to feed, I mean FUSSY! Since he was just 10 weeks old I’ve had him on raw food, tried many and found one I could entice him to eat with crumbled cooked chicken breast mixed in. I literally jumped through hoops to get him to eat. When I went to the Bone and Biscuit to get another bag recently they were out, and of course knowing his fussy history thought it was going to be a rough 3 days to get him to eat. Darcy who managed the Bone and Biscuit here in Kamloops suggested I try Pets Go Raw Bison. I was skeptical, but WOW, I’ve never seen my little Casey enjoy his food like he does this. He’s only 7 pounds and I do feed him a whole 1/4lb puck each day, he goes back to his plate 2 or 3 times to lick it clean. Thank you for producing such a fantastic and healthy product.
A customer for life…..

Danielle

My husband and I are from Alberta. Since 1995 my husband and I have had Doberman pinchers. They had 2000 sq. feet to run indoors, and a 150’ x 60’ fenced yard to run in outside. They had been fed the best we could afford in ‘kibble’ dog food, plus fresh fruits and vegetables every day, from pups.

After about five years, two dogs had developed lumps on their sides and stomachs, pimples on their skin and both had begun to chew at parts of their legs.

Our vet, at the time, had suggested we try lamb, chicken and finally a vegetarian kibble from a ‘vet’ approved brand. Nothing helped. Our dogs condition just got worse and much more expensive. There was surgery to remove many lumps (all non-cancerous, thank God) and many biopsies, x-rays, ultra sounds, and blood work. Nothing came up and nothing was helping. Nothing! We had spent thousands on tests, and drugs to figure out the source and our dogs were at their wits end, and so were we. At one point, four veterinarians later, one vet had suggested that we employ an animal psychologist. My husband said “Enough!” and “No!” to any such expense.

Finally we learned of a holistic vet in Edmonton that would possibly help. We made an appointment to see her. She suggested we look at a raw food diet and to go to a store called Tail Blazers to check out a quality ‘raw’ food for our dogs. We found your product and everything changed.

One of the two Doberman pinchers was overweight, cranky, sweaty, constantly licking her front paws to the point of blood and tissue oozing with pus.

After just one month we noticed a huge difference in her attitude and after three months we had a different dog! She went from 96 lbs. to 72 lbs. over the next few months, her coat was shiny again, and she was spunky and happy like a puppy. She is 9 years old, and no one can believe it! Everyone has asked us how we got her to look so amazing and why she is so pleasant to be around now. We told them it is her new food, Pets Go Raw!

Bart

Morning Sherin, THANK YOU for hooking me up with D’Arcy. She is wealth of knowledge and support. Very impressed with the time she gave me and on top of it all, a really nice lady.

P.H.

Dear Sherin and Stu Laurie,

First, I want to let you know that my dog, Colt 45 has made a remarkable comeback since he has been on your raw food. Diagnosed with an auto-immune disease at 2 1/2 years old, and slated for euthanasia in January of this year, he has returned to his spunky Rough Collie character. As a result, I am a firm believer in your products. And I let everyone know about your products.


 

News

Manufacturer of the Year 2016

koot
Proud to be selected as the ‘Manufacturer of the Year 2016’ in the Kootenays by Kootenay Business Magazine read more at KootenayBiz.com.

2017 Winner in the category of Manufacturing and Product Excellence at The Cranbrook Business Excellence Awards!

Our Variety Products – Offer a Spectrum of Proteins

“Variety is the spice of life!”


newprod
1/2lb Variety Pack – A variety of 4 Full Meals in one package! Chicken, Turkey, Salmon and Beef.


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1/4lb Variety Pack – A variety of 4 Full Meals in one package! Chicken, Turkey, Salmon and Beef.



‘25lb Bulk Assorted Econo Pack’ – an economically priced, mixed case of any Pets Go Raw products. Can contain any Pets Go Raw protein, and any of the meals offered, or a blend of these (Full Meal, Veggie/fruit, Ground) This is a nice option for pets with no sensitivities and pet guardians want to feed a variety of proteins. These cases are generally 80% – 90% full meals and as such are fine to feed as a “complete diet”. You could add eggs, liver, oil, veggies & fruit if you like.

Pets Go Raw Website is Launched!

petsgoraw.onetouchsites.com has undergone a full redesign. We hope you enjoy the new look and functionality of our website.


 

Who We Sponsor

Pets Go Raw is proud of a number of high-performing pups.